Key Responsibilities

• Communicate clear procedures and guidelines to staff and ensure ramp and warehouse safety by reminding airside staff
• 
  
• Communicate clear procedures and guidelines to staff and ensure ramp and warehouse safety by reminding airside staff, Motivate working groups through skill reviews for enrichment and optimise manpower to maintain high service standards
• Motivate working groups through skill reviews for enrichment and optimise manpower to maintain high service standards Utilize resources across units during disruptions and verify attendance reports for necessary actions, including interviews for staff issues
• Utilize resources across units during disruptions and verify attendance reports for necessary actions, including interviews for staff issuesItem 4 of 10, Monitor e-Air Waybill (e-AWB) acceptance and Unit Loading Device (ULD) inventory, transfers, and supplier performance
• Monitor e-Air Waybill (e-AWB) acceptance and Unit Loading Device (ULD) inventory, transfers, and supplier performanceItem 5 of 10, Ensure accuracy in special cargo movements, flight operations, loadsheet management, and document verification and handle special cargo arrangements (e.g., odd-sized / heavy cargo, horse shipments, etc.)
• Ensure accuracy in special cargo movements, flight operations, loadsheet management, and document verification and handle special cargo arrangements (e.g., odd-sized / heavy cargo, horse shipments, etc.)Item 6 of 10, Handle incident reports and Cargo Alert responses, ensuring appropriate actions are taken
• Handle incident reports and Cargo Alert responses, ensuring appropriate actions are takenItem 7 of 10, Monitor equipment usage, provide quick response during disruptions, and fulfill delegated duties from the Manager on Duty
• Monitor equipment usage, provide quick response during disruptions, and fulfill delegated duties from the Manager on Duty Contribute to new initiatives by aligning operational needs and constraints and develop innovative work processes for product rollout
• Contribute to new initiatives by aligning operational needs and constraints and develop innovative work processes for product rollouts Provide assistance with IT maintenance and improvements
• Provide assistance with IT maintenance and improvementsItem 10 of 10, Ensure optimisation of the Cargo Agent Operation Program
• Ensure optimisation of the Cargo Agent Operation Program

Requirements

• Right to work in Hong Kong
• Right to work in Hong Kong Minimum age of 18
• Minimum age of 1, Post-secondary qualification
• Post-secondary qualification Good command of spoken and written English and Chinese
• Good command of spoken and written English and ChineseItem 5 of 10, Minimum 3 years of experience in supervisory level and 5 years of experience in airline industry, with experience in freighter load control, ramp/loading and cargo operation would be an advantage
• Minimum 3 years of experience in supervisory level and 5 years of experience in airline industry, with experience in freighter load control, ramp/loading and cargo operation would be an advantageItem 6 of 10, A self-motivated team player and strong leadership and people management capabilities
• A self-motivated team player and strong leadership and people management capabilitiesItem 7 of 10, Excellent interpersonal and communication skills with the ability to interact with people at all levels
• Excellent interpersonal and communication skills with the ability to interact with people at all levelsItem 8 of 10, Strong problem solving, decision making and organising skill
• Strong problem solving, decision making and organising skillItem 9 of 10, Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
• Flexibility to work on shift schedules (including overnight, weekend, and public holidays)Item 10 of 10, As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test
• As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test